Frequently Asked Questions

Re-imagining your space begins with the perfect details. Our premium tapware collection combines striking architectural form with flawless mechanics, providing you with everything from sleek basin mixers to high-clearance spouts. Before contacting our team, feel free to read through our FAQs below to clear your doubts.

Yes. All of our tapware models are properly tested and hold official WELS star ratings. These products come with integrated, high-quality aerators that mix air into the stream, delivering a powerful water flow.

No. Our tapware uses state-of-the-art PVD or Physical Vapour Deposition and advanced electroplating technology. It creates a hard-wearing surface layer that resists scratching and corrosion.

Our tapware comes with standard Australian flexible hoses and clear instructions. However, a plumbing project should be performed by a fully licensed plumber. This ensures the manufacturer's warranty remains valid and prevents accidental water damage.

The process is quite simple. You can contact us directly or send us an email with your requirements. We will offer you a free quote and place your order.